Chat Support

 

Much of most days (but not 24/7, at least for now), you’ll see in the bottom right hand corner of every page a button to click on to chat with an online help agent.  If no-one is available, the button changes slightly to tell you that, and invites you to send an email message instead.

Chatting is free.

A button like this in the lower right corner of your screen suggests that there might be a help operator available to assist you.

A button like this in the lower right corner of your screen suggests that there might be a help operator available to assist you.

 

If you see a button like that, no operators are online, but you can still click it and send us an email.

If you see a button like that, no operators are online, but you can still click it and send us an email.